Support

We're a small team and we read every message. Here's how to get help.

Contact us

The fastest way to reach us is by email. Tell us what's happening — and, if it helps, which device and app version you're on — and we'll get back to you, usually within 1–2 business days.

Email hello@amplifly.me

Common questions

Getting started

Open the app and tap the brain state that matches how you woke up — Spicy, Sharp, Flat, Foggy, or Scattered. Amplifly gives you tailored picks for the day. Log a flow session after a work block (it takes about 60 seconds), and your operating manual starts filling in from there. No account, sensors, or wearables are required.

Do I need an account?

No. Every feature works fully offline with no account. An account is free and optional — its only purpose is to sync your data across devices. You can start using Amplifly immediately without signing up.

My data isn't showing up on a new device

Cross-device sync requires a free account. Sign in with the same email on both devices and make sure each has a network connection. Sync runs automatically in the background; give it a few seconds after signing in. If your data still doesn't appear, email us and we'll help.

I can't sign in or forgot my password

On the sign-in screen, tap "Forgot password?" and enter your email. We'll send you a reset code — enter it with a new password to get back in. If you don't receive the code, check your spam folder, or contact us and we'll sort it out.

I'm not getting reminders / notifications

Make sure notifications are enabled for Amplifly in your device Settings > Notifications. Reminders are local and optional — the app works fully without them.

How do I delete my data or account?

To remove data stored locally, simply uninstall the app — everything on your device is deleted automatically. To delete a synced account and all associated data from our servers, email hello@amplifly.me with the subject "Delete my account," and we'll remove it within 7 days.

Is Amplifly free?

Yes. Amplifly is free to download and use, and creating an account for sync is also free. There is no subscription.

Is Amplifly a medical or therapy product?

No. Amplifly is a self-understanding and focus tool, not a clinical or diagnostic product. If you need mental health support, please work with a qualified professional.

More resources

Still stuck?

Email us at hello@amplifly.me and we'll help you out.